Responsible gambling

At Casiplay Casino, we understand the importance of responsible gaming practices to ensure that our players enjoy their experience with us while minimizing potential risks.

To support this goal, we offer various tools and resources for players who may be struggling with problem gambling or wish to maintain a healthier approach to gaming:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits to control how much you spend on our site.
• Time-Outs: Take a break from playing by activating time-outs that temporarily block your account for set periods. This feature is available in addition to the default cooling-off period after increasing your deposit limit.
• Self-Exclusion: For six months or more, exclude yourself from accessing your Casiplay Casino account to completely cut off access.

We also provide:

• Reality Checks (Session Reminders): Periodic reminders that ask if you're still in control of your gaming experience. These can be customized to appear after set periods.
• Account History: View a detailed breakdown of all transactions and game results, enabling better financial management.

Our dedicated team is here to assist with any questions or concerns regarding responsible gambling practices. If needed, we will provide support for implementing or extending exclusions by contacting our customer service through live chat, email, or the on-site help centre.

Additionally:

• Affordability Checks: Regularly verify players' affordability status, especially when deposit limits are near the maximum.
• Information and Links to Support Organizations: Easily access helpful resources such as BeGambleAware, GamCare, and GAMSTOP through our responsible gaming page.

As a UKGC-licensed casino, we must adhere strictly to regulations. Our approach is tailored to meet these requirements while also ensuring that all players have the necessary tools for managing their gambling effectively.

We encourage you to take proactive steps in maintaining your well-being by adjusting limits as needed and reaching out if you need additional support.